POSITION: Desk Clerk
RESPONSIBLE TO: Property Manager

Company Description: Charities Housing is committed to developing and managing affordable housing and strives to create developments that contribute positively to communities. Healthy communities start with people who care, who fulfill a vision, and who gladly perform meaningful services. That is what you will find in each and every affordable housing developed, owned, and managed by Charities Housing throughout Silicon Valley. We firmly believe our contributions are essential to the creation of healthy communities.


  1. High School Diploma or equivalent
  2. Ability to relate well to the Residents, guests, and other staff.
  3. Must be mature and responsible. Must be able to show they can exercise good judgment
  4. Must be flexible in attitude and work schedule.
  5. Must have good communication skills and telephone manners.
  6. Previous experience of similar type is desirable.
  7. Demonstrate ability to work alone and follow directions.

Under the supervision of the Property Manager, the desk clerk is responsible for the security of the public areas of the building. Greet guests, answer questions, and answer the telephone. Monitor the security / TV system screens, walk the property, and report any suspicious activity. Desk clerk is responsible for the clean appearance of the desk area and for enforcing rules regarding the lobby and library areas. Other duties as assigned by the Resident Manager.


  1. Be the public person at the front desk. Always present a good appearance (neat and clean). Greet guests and give entry to vendors or those (other than residents) visiting the property.
  2. Answer questions, give information regarding application and unit availability, answer the telephone, and take messages that are legible and complete in content.
  3. Observe the TV security monitors and report any suspicious activity. In the event of an emergency, respond to the appropriate service by calling 911 and then the Property Manager.
  4. Enforce policy regarding after hours guests. Register all overnight guests.
  5. Enforce prohibition against eating food in the lobby area and make sure that all litter is picked up immediately. Notify the janitor for large clean-up needs.
  6. Perform other duties as requested by the Resident Manager


  1. Computer use.
  2. Sitting at desk for extended periods of time.
  3. The ability to lift/move/carry up to and including 50 pounds.

Looking to make an immediate hire. This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.

To apply:
Send the following in pdf form via email to info@charitieshousing.org:

1. A cover letter

2. A copy of your résumé

Please note email subject line should read “PT Desk Clerk”

Principals only. No calls please. We will only respond to those persons who are deemed qualified at the sole discretion of Charities Housing. For more information about Charities Housing, please visit our website www.charitieshousing.org.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

No relocation will be provided.